Legal Disclaimer

The explanations and information provided in this Shipping Policy are general and high-level descriptions of Duvaire de Parfum’s shipping practices. This document should not be considered legal advice. Shipping regulations vary by location, and specific requirements may apply to alcohol-based fragrances. Duvaire de Parfum cannot anticipate every potential scenario or legal regulation affecting your order.
If you require legal guidance regarding shipping policies, we recommend consulting a qualified legal professional.

Shipping Policy – The Basics

This Shipping Policy outlines the shipping terms between Duvaire de Parfum (“we”, “us”, “our”) and our customers (“you”). The purpose of this policy is to clearly describe how orders are processed, packed, shipped, and handled under different circumstances.

A Shipping Policy is a legally binding agreement that helps set expectations for both parties. It explains our obligations to you as a customer while also clarifying procedures for situations such as delays, damages, incorrect addresses, or restricted items.

Having a transparent Shipping Policy benefits everyone. Customers are informed of shipping timeframes, costs, and requirements in advance, reducing confusion or misunderstandings. Clear expectations also help ensure a smoother purchasing experience and greater satisfaction.

What We Include in Our Shipping Policy

At Duvaire de Parfum, our Shipping Policy addresses the following key areas:

1. Order Processing Time

• Orders are processed and shipped within 1–3 business days.

• Tracking information is emailed once your order ships.

2. Shipping Costs

• Rates are calculated at checkout based on weight, location, and method.

• Additional customs fees, taxes, or duties may apply to international orders.

3. Domestic & International Shipping

• Perfume must ship by ground within the United States due to alcohol content regulations.

• International shipping availability depends on each country’s import laws regarding flammable liquids.

4. Packaging & Safety Measures

• All fragrance bottles are individually protected, sealed in leak-proof liners, and placed in padded boxes.

• Shipments may include required flammable liquid labeling based on carrier guidelines.

5. Delivery Issues & Service Interruptions

• Weather, carrier delays, holidays, or customs inspections may affect delivery times.

• If an order is returned due to an incorrect address or refusal, reshipping costs apply.

6. Damaged or Defective Items

• Customers must report damage or leaking items immediately with photos and an order number.

• All packaging must be kept for carrier claim purposes.

7. Restrictions & Legal Requirements

• Some regions restrict the shipment of alcohol-based products.

• Customers are responsible for confirming legality and delivery eligibility in their location.